About Us
Our Mission
What makes us different?
Our Mission
We install an applied-AI operating system for commerce.
Zenith helps e-commerce and DTC brands deploy LLMs, run disciplined experimentation, and turn data into faster, better decisions—so you can ship faster, spend smarter, and learn every week.
Our Vision
What makes us different?
Our Mission
Set the global standard for AI-enabled commerce.
We aim to become the trusted operator layer for DTC and retail—combining LLMs, experimentation, and governance to create sustainable, measurable growth while keeping brand safety, privacy, and compliance at the core.
What makes us different?
What makes us different?
What makes us different?
- Operator DNA, not an agency. We don’t buy media or do PR—we build systems your team runs.
- Evidence over opinion. Experiments, unit economics, and decision logs beat anecdotes.
- Safety first. Brand voice, claims/compliance, privacy, and AI governance are non-negotiable.
- Speed with quality. Rapid iteration paired with rigorous QA.
Services
AI / LLM Deployment & Governance
AI / LLM Deployment & Governance
Get AI working inside your team’s day-to-day. We design prompts, workflows, and decision checkpoints—then stand up the governance, KPIs, and audit trails that keep it safe and effective.
Includes: prompt design libraries • workflow integration (Shopify/Klaviyo/GA) • policy & claims guardrails • KPI trees & decision logs
Experimentation & CRO System
AI / LLM Deployment & Governance
A weekly test engine that never stalls. We build your backlog, generate safe variants with LLMs, analyze lift, and write decision memos so every win compounds.
Includes: experiment ideation & scoring • variant gen with QA • analysis co-pilot • cadence & reporting
Content Quality & Compliance (AI-Assisted)
Content Quality & Compliance (AI-Assisted)
We don’t “make ads”—we make better product experiences. Our AI evaluates and optimizes PDP text and imagery against brand voice, readability, and regulatory rules—then routes clean, publish-ready updates.
Includes: PDP clarity & claim checks • localization support • accessibility/alt-text QA • brand-voice evaluators
Semantic Discovery & CX Assistant (RAG)
Content Quality & Compliance (AI-Assisted)
Help shoppers (and support teams) find answers fast. We vectorize your catalog, reviews, and knowledge base to power semantic search, “similar to this,” and a responsible CX assistant for tier-1 tickets.
Includes: product discovery & recommendations • FAQ/KB RAG assistant • tone & escalation rules • deflection & CSAT tracking
Data Hub & Operator Dashboards (+ Training)
Data Hub & Operator Dashboards (+ Training)
Unify Shopify/GA/ads/email and replace vanity metrics with operator dashboards your team trusts. Then we train your team to use them—and to use AI responsibly.
Includes: cohort & payback views • incremental GP & unit economics • natural-language insights • team workshops & certification